You may return a new, unused item in its original packaging within 30 days of receipt.
Single items over $2500 and special/custom/made-to-order items are non-returnable.
You must keep ALL original packaging/paperwork and email us for return instructions.
To make sure your return is properly routed, you must first contact us for return shipping authorization and instructions.
Unauthorized returns, misrouted returns and/or deliveries refused by customer are subject to a 25% restocking fee.
All of the original packaging materials are required for a return to be accepted. Customer is responsible for return shipping costs.
Make sure to insure your item for the purchase price and package properly; we cannot accept returned items that are damaged in transit and you will want to recover your money from the freight carrier if damage occurs. You will be responsible if the freight carrier denies your claim.
Once your item has been received in good condition, a refund will be issued in 3-5 business days, less our initial shipping cost.